Terms & Conditions

Brand: ZIMORA TOYS
Website: https://www.zimoratoys.in
Last Updated: November 2026

Welcome to ZIMORA TOYS. By using our website or placing an order, you agree to the following terms.

1. General

ZIMORA TOYS sells toys, games, educational products and other play-related products for children and families.

2. Order Acceptance

• All orders are subject to product availability.
• We may cancel an order due to stock issues, incorrect pricing, payment failure or suspected fraud.
• Orders are confirmed after successful payment verification.

If an order is cancelled after payment, any eligible refund will be processed as per our Refund Policy.

3. Product Information

We try to provide correct product images, descriptions and details.

Minor differences in colour, packaging or appearance may occur due to screen settings or manufacturer updates.

Please check the product details and age recommendations before ordering.

4. Pricing

• All prices are in Indian Rupees (INR).
• Prices and offers may change without prior notice.
• Shipping charges are included in product prices for eligible serviceable locations.

5. Payment

• We accept online payments through the payment methods available on our website.
• Full payment is required before order processing.
• Cash on Delivery (COD) is not available.
• Never share your OTP, UPI PIN or banking password with anyone.

6. Shipping & Delivery

Orders are shipped through DTDC Ground Express 7D or another authorised courier partner.

Estimated delivery time is 3–7 business days after dispatch. Delivery time may vary depending on location and courier service.

Customers must provide a correct delivery address and mobile number.

7. Return & Replacement

• Claims must be raised within 5 days of delivery.
• Replacement may be considered for defective, non-working, damaged or incorrect products and missing parts.
• A continuous unboxing video is compulsory for physical or transit damage claims.
• All claims are subject to verification.

Please read our Shipping & Replacement Policy for complete details.

8. Intellectual Property

Our brand name, logo, website content and original designs belong to ZIMORA TOYS. They cannot be copied or used without our permission.

Third-party trademarks and product images belong to their respective owners.

9. Customer Responsibilities

Customers must:

• Provide correct order and delivery details.
• Make genuine purchases.
• Avoid misuse of offers and discount codes.
• Not misuse or damage our website.

10. Changes to Terms

We may update these terms whenever required. Changes will be posted on this page.

11. Governing Law

These terms are governed by the laws of India. Applicable consumer rights and legal remedies remain unaffected.

12. Contact Information

ZIMORA TOYS

Website: https://www.zimoratoys.in
Email: zimoratoys@gmail.com
WhatsApp: +91 9673132331
Location: Aurangabad, Maharashtra, India.

ZIMORA TOYS – Toys for a Brighter Tomorrow.