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Customer Policies

Privacy Policy

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Brand: ZIMORA TOYS
Website: https://www.zimoratoys.in
Last Updated: November 2026

At ZIMORA TOYS, we respect your privacy and keep your personal information safe. This policy explains what information we collect and how we use it.

1. Information We Collect

When you place an order or contact us, we may collect:

  • Full Name
  • Phone Number
  • Email Address
  • Shipping Address
  • Order Details
  • Payment Status
  • Device and Browser Information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Send order and delivery updates.
  • Provide customer support.
  • Handle returns, replacements and refunds.
  • Improve our website and services.
  • Prevent fraud and unauthorised transactions.
  • Meet legal requirements.

3. Payment Security

Payments are processed through secure third-party payment gateways.

We do not store your complete card details, UPI PIN, passwords or banking details on our servers.

4. Sharing of Information

We do not sell, rent or trade your personal information.

Your information may be shared only with:

  • Courier partners for order delivery.
  • Payment gateways for payment processing.
  • Shopify and service providers to operate our website.
  • Government or legal authorities when required by law.

5. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our website.

You can disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

6. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse or disclosure.

However, no online system is completely secure.

7. Children's Privacy

Our products are made for children and families. However, orders and payments must be placed by parents or legal guardians.

We do not knowingly collect personal information directly from children.

8. Your Privacy Rights

You may contact us to request access, correction or deletion of your personal information, where permitted by law.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies or practices.

10. Changes to This Policy

We may update this Privacy Policy whenever needed. Any changes will be posted on this page.

11. Contact Information

For any questions about this Privacy Policy, please contact us:

ZIMORA TOYS

Website: https://www.zimoratoys.in
Email: zimoratoys@gmail.com
WhatsApp / Mobile: +91 9673132331
Address: Chhatrapati Sambhajinagar, Maharashtra, India.